We are looking for a highly analytical and commercially minded Business Intelligence Analyst to join our Operations Business Intelligence team. Reporting to the Operations Business Intelligence Team Leader, you will play a key role in delivering actionable insights that drive improvements across customer experience, regulatory compliance, operational performance, and financial outcomes. Through the analysis of complex business data, you will identify opportunities, risks, and trends, providing clear recommendations that support strategic decision-making and business growth.

This is an exciting opportunity for someone who enjoys solving complex problems, influencing stakeholders, and turning data into meaningful business outcomes. Working closely with teams across the organisation, you will lead business analysis activities, develop robust analytical models, and present insights to senior stakeholders, helping shape initiatives that enhance efficiency, reduce risk, and improve service for our customers.

What skills/experience do I need to be successful?

• Proven experience applying business analysis techniques to complex business scenarios, translating data into actionable insights and recommendations;

• Strong ability to identify opportunities for process improvement, operational efficiencies, and risks that could impact business performance, customer outcomes, or regulatory compliance;

• Experience presenting analytical findings and recommendations to stakeholders at all levels, influencing decision-making through clear and effective communication;

• Good knowledge of business analysis methodologies, business intelligence tools, supporting technologies, and Microsoft Office applications, particularly Excel and PowerPoint.

What sets us apart?

• Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.

• Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Find out more here.

• Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.

What does hybrid working mean to us?

Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.

What happens next?

Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.

Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.

We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.

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