Who are we?

The future of energy is digitised, decarbonised, and localised. At SmartestEnergy Australia, we need revolutionary thinkers to help our customers make the most of this new landscape, thinking differently to find smart solutions to complex problems. Formed in 2020, we’re an agile business driven by entrepreneurial thinking. As a subsidiary of the Marubeni Corporation and SmartestEnergy Limited UK, we also have strong investment and infrastructure behind us. 

We have our corporate office in Sydney CBD and another office in Melbourne. Further expansion is planned for 2026 and beyond which means global career opportunities for you, with plenty of potential to explore new markets.

Flexibility is vital to success in our business and many of our staff work flexibly in many ways, including part-time, remotely or a mix of remote/office. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. When you join our Team, you will have the opportunity to contribute and make an impact every single day.

This role is based in our Sydney or Melbourne office with Hybrid working arrangement. 

Role Purpose 

Reporting to the Senior IT Project Manager and implementing various IT & Data projects with a focus on Trading & Risk. Playing a pivotal part in ensuring that business requirements are defined, and IT & Data solutions/systems are implemented to deliver the business outcomes.

Key Responsibilities:

• Participate in and/or lead multiple change initiatives up to $250k in value

• Conduct interviews to gather user requirements and business benefits via workshops, questionnaires, surveys, workflow storyboards, report mock ups, use cases scenarios and data mapping.

• Work with stakeholders, project, and technical teams to prioritize collected requirements, identify solutions and develop business cases.

• Coordinate change initiatives including ensuring technical teams complete design, build and release activities, and business teams complete user acceptance testing and preparations for Go-Live.

• Conduct system testing where required and prepare UAT test cases

• Create ‘As is’ and ‘To Be’ business or technical process flows as required

• Complete or update system documentation as required

• Provide first line of support to the business for live systems, understanding user problems and working with technical teams to resolve.

• Work/engage with UK teams as required

• Prepare specifications for reports including data lineage and definitions

Performance Indicators:

• Delivery of practical solutions that resolve business issues.

• Solutions implemented within agreed scope, budget and timeframes, as well as in accordance with technical design standards & internal governance practices.

• Stakeholder end of change or project surveys

Experience:

• Experience in a Business/Technical Analyst role with experience on complex technology implementation projects

• Experience developing and documenting business process maps, user stories and utilising MoSCoW methods (or equivalent) 

• Experience working with third party software development organisations or inhouse development teams

• Hands-on software development or design experience (optional)  

• Strong analytical and structured way of thinking, high organizational skills and attention to detail

• At least 5 years' experience, preferably working for 2 or more energy retailers

• Can write basic SQL and/or Python to perform data testing  

• Work with stakeholders at all levels in an organization

Knowledge:

• Strong knowledge of wholesale energy markets, retail electricity supply market, regional sales markets as well as market rules and regulations.

• Strong knowledge of ETRM systems ideally Energy One

• Understanding of derivatives used on the over the counter (OTC) and Energy Futures market eg Caps, Swaps and how they are valued and settled

• Knowledge of energy risk metrics like VAR, EAR and volumetric limits and how they are applied in an energy trading context 

• Knowledge of grid scale batteries and the auto bidders used to optimization the asset and communicate with AEMO

What we offer:

• A genuine commitment to smarter working – we recognise your work/life balance matters

• Competitive base salary & yearly bonuses

• Leave Benefits - Paid Parental, Service, Wellbeing & Birthday leave

• Employee Assistance Program - SONDER

• Employee Health and Wellbeing Platform - WHEREFIT

• Personal development and coaching opportunities.

• EV Salary Packaging Benefit

Diversity 

We know that for our business to thrive we need diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate. We view diversity as one of the key enablers that helps our business to grow. 

Celebrating our inclusive and diverse culture is core to what we do. We value everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. 

We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.

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