The Senior Electricity Metering Executive plays a pivotal role within Electricity Industry Operations, acting as the first point of escalation for complex metering issues and providing expert support to both customers and internal stakeholders. Reporting to the Metering Team Leader, this role helps ensure the smooth delivery of metering operations across an evolving customer base, while maintaining compliance with industry regulations and governance requirements.

This position combines strong technical expertise with leadership and mentoring responsibilities. You will guide and support team members on complex metering matters, contribute to training and continuous improvement, and assist the Team Leader with workload management and operational delivery. With a proactive and curious mindset, you will help drive process improvements, adapt to regulatory change, and ensure high-quality outcomes that meet agreed KPIs, SLAs and customer expectations.

What skills/experience do I need to be successful?

• Experience within the metering industry and a good understanding of the different metering solutions used;

• A comprehensive knowledge of the end-to-end smart metering journey; 

• Experience in a technical smart metering environment;

• Ability to transfer knowledge and build colleague confidence;

• People management skills and the ability to build rapport;

• Knowledge of other departments within Industry Operations and how they support each other.

What sets us apart?

• Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.

• Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Find out more here.

• Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.

What does hybrid working mean to us?

Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.

What happens next?

Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.

Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.

We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.

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