You will be a key a part of a recently established direct sales team in our Manchester office where you will be able to make a real difference to the growth of our business.

Please note base salary advertised comes with commission each month dependent on what goes live and is a Manchester office based role - 4 days in the office a week typically with 1 day a week working from home once trained.

What skills/experience do I need to be considered?

• Experience in b2b sales to direct customers;
• Good knowledge of sales principles and practices;
• Good knowledge of customer objection handling and overcoming common objections;
• Strength in problem solving, issue-resolution, ability to work in a deadline-driven work environment, good attention to detail, and ability to multitask;
• Strong negotiation skills.

How will I spend my time in this role?

• Responsible for cultivating, influencing and securing sales with SME customers directly through a combination of self-generated leads, warmed up data and opportunities;
• Activity goals are achieved that are required to drive overall sales performance;
• Detailed understanding of the tariff options available;
• Identify customer requirements and demonstrate strong account management skills to drive good customer experience and closure;
• Manage sales pipelines effectively to ensure targets are achieved and lead generation is “topped up” as required;
• Liase with colleagues/internal teams to develop comprehensive strategies to attain renewal customers;
• Maintain effective communication with sold customers to enhance renewal opportunities and maximise upsell potential;
• Liaise with customers, handling a wide range of complex written and/or verbal enquiries, complaints and requests for advice as and when necessary to support the SEBL brand;
• Identify trends in customer issues, alerting line manager with proposals for improvement;
• Respond to incoming telephone calls, identifying and then meeting customer requirements by providing a polite, professional and accurate response in line with agreed service standards;
• Update and increase knowledge of the company’s procedure and products;
• Attending company briefings;

What sets us apart?

• Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.

• Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Check out all our benefits here

• Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.

What happens next?

Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.

Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.

We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.

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