Role Purpose? 

Reporting to Senior CRM and MarTech Manager. This role is a key technical role within the internal Salesforce team. This role will be actively looking for opportunities to foster and drive the expansion of the company’s CRM capabilities, improving the efficiency and usability of Sales and Service Cloud that support our relationships with customers. To assist Salesforce users in getting the most out of the platform and promote Salesforce best practices through design and technical implementation.

   How will I spend my time in this role?

• Understanding business and technical requirements and translating these into technical solutions

• Analysing existing business processes and identifying alternative solutions, assessing feasibility and recommending new approaches and driving efficiency within Sales and Service Cloud – challenging the status quo.

• Identifying areas/key priorities to maximize the use of the Salesforce platform – through best practice principles, optimization of capabilities/process/integration, championing PoC’s

• Key technical lead for internal design and implementation of UK Salesforce capability, working alongside Salesforce Admins, Salesforce Architect and Data Analysts to deliver useful salesforce solutions to Sales and Operational teams, responsible for code-based development.

• Build relationships engaging with stakeholders across different functions to facilitate change and effectively manage stakeholder relationships.

• Working with third party implementation partners, who are transforming our Salesforce instances for the UK, to ensure the solutions they deliver are aligned to best practice principles and effectively utilizing capability within Salesforce.

• Technical lead in the UK, working with our US and Australian business to champion Salesforce, best practices and sharing key learnings and use cases – key member of the Smartest Energy Salesforce Community

 What skills/experience do I need to be successful?

• Extensive experience within the Energy sector or other regulated industry (Desired)

• Experience driving Salesforce transformation and optimization within a B2B business.

• Hand on experience with SFDC, working as a Solution Architect/Developer (including implementation of solutions using Apex, LWC, Visualforce, Trigger framework, logging framework)

• Experience working with Energy & Utilities Cloud (Omni scripts, Data Raptors, Flex cards) (desirable)

• Knowledge around DevOps toolset

• Integration experience with native and custom applications.

What sets us apart?

• Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.

• Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Check out all our benefits here

• Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.

This position offers the chance to work fully remote. 

What happens next?

Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.

Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.

We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.

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